Privacy Policy

Last updated: September 27, 2026

RavenGate Games (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle information when you visit our website, play our games, use our applications, or contact us. This policy applies to the RavenGate Games website at https://ravengategames.com and all games and applications published by RavenGate Games that link to this policy, including Öğretici Çocuk Oyunları. Our games may offer different features. References to advertising, purchases, or online services apply only where those features are available in the particular game. Where a game requires additional privacy disclosures, we will provide a game-specific notice alongside this policy.

1. Information We Process

Information you provide: When you contact us, we receive your email address, the contents of your message, and any information or attachments you choose to provide. We use this information to respond to your request and provide support. Please avoid sending sensitive personal information or unnecessary information about children.

Game progress and preferences: Games may store progress, completed activities, preferences, and settings on your device. Information stored exclusively on your device is not automatically available to us. Any online storage or synchronization feature requires its own explanation of how information is transferred and stored.

Technical information: Depending on the website services and game features in use, technical information may be processed to operate the service, maintain security, and diagnose problems. This may include IP address, browser type, device model, operating system, application version, access times, and crash or error information. The information processed depends on the services enabled in the particular game or website.

Advertising information: Some games may include advertising. Where an advertising service is enabled, the information it processes depends on its configuration and the applicable privacy requirements. This can include technical information and information about ad delivery or interactions. Before enabling an advertising service in a game, we will disclose the provider, the information it processes, and the purposes of that processing in this policy or an accompanying game-specific notice.

Purchases: If a game offers paid content or in-app purchases, payments are handled by the relevant app store or payment platform under its own privacy policy. We may receive transaction information needed to verify a purchase or provide support. Please do not send payment card details to our support email.

2. How We Use Information

We use information, where applicable, to operate our website, games, and requested features; save preferences and support gameplay functionality; respond to questions and support requests; identify technical problems and improve reliability; protect our services against misuse and security threats; provide advertising in games that include it, subject to applicable restrictions; verify purchases in games that offer paid features; and meet legal obligations and resolve disputes.

Where a legal basis is required, we rely on the basis appropriate to the activity, such as providing a requested service, legitimate interests in security and support, compliance with legal obligations, or consent. Where processing requires consent, we will request it before that processing begins.

3. Children’s Privacy

Some RavenGate Games titles are designed for children, including educational and preschool games. For child-directed games, our policy is to minimize information collection and restrict processing to what is permitted for the relevant feature and audience. We do not permit behavioral advertising or advertising profiles based on children’s activity in our child-directed games.

Any advertising or third-party services introduced into a child-directed game must be assessed and configured for that audience before release. Where parental consent is legally required, the relevant processing must not begin until that consent has been obtained.

Parents and guardians may contact us to ask about information associated with their child, request its deletion, or raise a privacy concern. We may need to verify the requester’s authority without collecting unnecessary additional information. If you believe a child has provided personal information to us improperly, contact info@ravengategame.com so we can investigate and take appropriate action.

4. Sharing Information

We may share information with service providers where necessary to operate our services, host our website, manage support communications, or provide features described in the relevant game’s privacy notice.

We require service providers handling information on our behalf to protect it and use it only for the agreed purposes. We may also disclose information where required by law, to respond to a valid legal request, or to protect the rights and safety of our users and services.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies for essential functionality, remembering preferences, and, where enabled, understanding website usage.

Where required, optional cookies will be used only with your consent. You can manage cookies through the website’s available controls and your browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention and Deletion

We retain personal information only for as long as needed for the purposes described in this policy, including handling support requests, maintaining security, resolving disputes, and meeting legal obligations. Retention depends on the type of information and the reason it is processed. When information is no longer needed, we delete it or anonymize it.

Locally stored game data can generally be removed using the game’s available reset options or your device’s application storage controls. Device or cloud backups may retain separate copies under your backup settings. Deleting an application does not automatically delete information previously sent to us or a service provider. You may contact us to request deletion of information we hold.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, restrict or object to certain processing, and withdraw consent. Withdrawing consent does not affect processing lawfully carried out before withdrawal.

To make a request, email info@ravengategame.com and identify the relevant game or service. We may request limited information to verify and fulfill your request. You may also have the right to raise a complaint with your local data protection authority.

8. Security and International Processing

We use reasonable technical and organizational measures to protect personal information. No system or method of internet transmission can guarantee complete security.

Our service providers may process information in countries other than your own. Where applicable, we require appropriate safeguards for international transfers.

9. Third-Party Links

Our website or games may contain links to external websites or services. Those services operate under their own privacy policies. Please review their policies before providing personal information.

10. Changes to This Policy

We may update this policy when our services or information practices change. The latest version will appear on this page with an updated date. Where required, we will provide additional notice or request consent before introducing a material change in how personal information is processed.

11. Contact Us

For privacy questions, data requests, or game support, contact RavenGate Games at info@ravengategame.com. Website: https://ravengategames.com